TECHNICAL SUPPORT

To obtain support on Protean Logic products, please contact us by phone or e-mail.  Another great way to find answers to your questions is through the Customer Forums page.

Phone Support

Prior to placing a telephone call to Protean Logic consider the following guidelines:

• If applicable, have your computer up and running with a TICkit connected to the device.

• Have a multi-meter handy if possible

• Have an e-mail connection available (if you have another phone line) so we can send you files or links to different resources on our website.

Technical Support is available between the hours of 7:00 a.m. and 5:00 p.m. Mountain Standard Time, Monday through Friday at (303) 828-9156. Our goal is to answer your questions quickly, efficiently and correctly so you can proceed with your project and we can answer the next customer's question. Please note that technical support phone calls are limited to 20 minutes each.

Faxing questions is also appropriate using (303) 828-9136.

E-Mail Technical Support